Shopify integrations

Shopify connected to the rest of the operation

Shopify Admin API, GraphQL, and webhooks used to move orders, inventory, products, customers, and fulfillment. The business problem is on the ecommerce integrations page. This page is the Shopify side of that work.

Get Help With a Shopify Integration

How Shopify integrations are built

Shopify can notify another system when an order, product, or fulfillment changes. That webhook is the start. The other system still has to accept the payload, map it to its own records, and survive the cases Shopify does not describe in the happy path: edits after payment, partial fulfillment, exchanges, and API rate limits.

We use the Admin API and GraphQL for the reads and writes webhooks do not cover. Shopify Functions come in when the rule belongs in checkout, such as a delivery or discount customization, rather than in a back-office sync. Middleware is the layer in between when a connector app would hide the errors instead of exposing them.

For the operational symptoms, inventory drift, manual order processing, and staff living in spreadsheets, see ecommerce integrations.

Data that has to move

Orders
Created, paid, edited, cancelled, and refunded orders leaving Shopify for an ERP, OMS, or 3PL.
Inventory
Available stock returning to Shopify from a warehouse, ERP, or multiple locations, without overselling during the gap.
Products
Items, variants, and content from a PIM or ERP, including the fields Shopify will not store cleanly on its own.
Customers
Accounts and companies shared with a CRM, including B2B company records where the plan supports them.
Fulfillment
Shipments and tracking written back so the customer and the support team see the same status.

Systems commonly on the other side

NetSuite and other ERPs, CRM and PIM platforms, WMS and OMS tools, 3PLs, accounting, Klaviyo, Gorgias, and internal systems with their own API. Klaviyo and Gorgias are often a smaller job. An ERP or warehouse connection usually is not, because the exceptions are where orders get stuck. Company-specific prices and wholesale accounts are Shopify B2B.

Error handling, retries, and a way to see failed records are part of the build. An integration that only works on the test order is not finished. Once the data is reliable, the next question is which workflows should run without a person, which is ecommerce automation.

Questions

Can you build custom Shopify integrations?

Yes. Custom work uses the Shopify Admin API, GraphQL, and webhooks. When Shopify and the other system cannot map cleanly, we add middleware to translate, retry, and record failures.

Can Shopify integrate with NetSuite?

Yes. Orders, inventory, customers, products, and fulfillment status are the usual objects. A connector is enough for some catalogs. Others need custom handling for locations, kits, B2B prices, or partial shipments. Details are on the NetSuite page.

When is a public Shopify app enough?

When the data model matches and the failure cases are visible inside that app. A public app is the wrong tool when staff still export spreadsheets, when errors have nowhere to go, or when the business rules do not exist in the app.

Can you join an existing Shopify project and only build the integration?

Yes. The theme, the design, and the project management can stay where they are. We can take the integration workstream, including the API and the operational exceptions.

Related

Get help with a Shopify integration

Tell us the other system, what should move, and what someone is doing by hand today. We will say whether an app, a small custom flow, or middleware is the honest scope.

Get Help With a Shopify Integration

Or text 604-679-2422. Response time: Within 24 hours. Time zone: Pacific (PST/PDT).